Support

Contact OpenNext AI

For product, ownership, payment, privacy, safety, and legal questions, contact support@opennextai.com.

Product support

Include the product name, public domain, and a clear description of the issue. Do not send passwords or private API keys.

Ownership disputes

Use “Ownership claim” as the subject and provide the product domain, your relationship to the product, and evidence you are authorized to represent it. You can also use the ownership-dispute form on the product page.

Payment and refunds

Include the order ID, product domain, payer email, amount, approximate date, and reason. Never email full card or bank details. Review the Refund Policy first.

Privacy requests

Use “Privacy request” as the subject and identify the product or email involved. We may need to verify identity or authority before acting. See the Privacy Policy.

Safety and legal notices

Describe the specific content, URL, legal right, and requested action. Include supporting documents where appropriate, but redact unrelated personal or confidential information.

Security reports

Use “Security report” as the subject. Do not exploit a vulnerability, access other users' data, disrupt service, or publish sensitive details before we can investigate.

Response and availability

Email is the official support channel. We review requests in good faith, with priority given to payment, ownership, security, and legal issues. Response time can vary by complexity and does not replace an emergency service or statutory notice deadline.

Operator details

We do not claim a company identity, registered office, registration number, or tax status that has not yet been confirmed. Required operator information will be added before real-money public launch.